5 Whitby Road Care Home, Pickering
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About 5 Whitby Road Care Home
North Yorkshire County Council 5 Whitby Road is a care home providing personal care for up to 40 older people, some of whom are living with dementia. At the time of the inspection, 35 people lived at the service. There are two separate wings, each of which has separate adapted facilities. One of the wings specialises in providing care to people living with dementia.
What residents and families say
People told us they enjoyed living at the service and felt safe.
Source: CQC inspection report
Specialisms
About 5 Whitby Road Care Home
Families in Pickering, North Yorkshire looking for residential care may wish to consider 5 Whitby Road Care Home, a registered residential care home in the area. The home is operated by North Yorkshire Council and can accommodate up to 37 residents. Following their most recent inspection on 21/08/2019, the Care Quality Commission rated 5 Whitby Road Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment, younger adults. The YO18 postcode area has 5 registered care homes with a combined 136 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
5 Whitby Road Care Home is one of the care homes in North Yorkshire — a local authority with 203 CQC-registered homes, 166 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for 5 Whitby Road Care Home
- View 5 Whitby Road Care Home on Google Maps
- NHS care home finder near YO18 7HD
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to 5 Whitby Road Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected 5 Whitby Road Care Home on 21/08/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated 5 Whitby Road Care Home as Good for Responsive care on 21/08/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated 5 Whitby Road Care Home as Good for Caring on 21/08/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting 5 Whitby Road Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 37 residents and care tailored to sensory impairments, daily routines at 5 Whitby Road Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for 5 Whitby Road Care Home?
5 Whitby Road Care Home in Pickering is rated Good by the Care Quality Commission. The most recent inspection was on 21/08/2019. The home has 37 beds.
How many beds does 5 Whitby Road Care Home have?
5 Whitby Road Care Home has 37 beds and operates as a residential care home in Pickering.
Location
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Other Care Homes in YO18
More from North Yorkshire Council
- Ashfield (Skipton) Skipton · Good
- Benkhill Lodge Bedale · Good
- Carentan House Selby · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data