Abbeyfield Residential Care Home - The Grove, Newcastle Upon Tyne
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Abbeyfield Residential Care Home - The Grove
Date of Assessment: 21 January to 28 January 2025. This assessment was carried out in response to information received about the service relating to care and treatment, staffing and the management of the service.
What residents and families say
“There are always enough staff, and they look after me very well”
“There’s been an increase in agency, who are not familiar faces, and they don’t know mum well.”
“I would talk to the manager first and if I needed to take it further. Mum knows who staff are and can identify management/senior staff.”
Source: CQC inspection report
Specialisms
About Abbeyfield Residential Care Home - The Grove
Families in Newcastle Upon Tyne, Newcastle upon Tyne looking for residential care may wish to consider Abbeyfield Residential Care Home - The Grove, a registered residential care home in the area. The home is operated by Abbeyfield Northumbria and can accommodate up to 32 residents. Following their most recent inspection on 14/04/2025, the Care Quality Commission rated Abbeyfield Residential Care Home - The Grove as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. The NE3 postcode area has 18 registered care homes with a combined 685 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Abbeyfield Residential Care Home - The Grove is one of the care homes in Newcastle upon Tyne — a local authority with 74 CQC-registered homes, 57 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Abbeyfield Residential Care Home - The Grove
- View Abbeyfield Residential Care Home - The Grove on Google Maps
- NHS care home finder near NE3 1NH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Abbeyfield Residential Care Home - The Grove's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Abbeyfield Residential Care Home - The Grove on 14/04/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Abbeyfield Residential Care Home - The Grove as Good for Responsive care on 14/04/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Abbeyfield Residential Care Home - The Grove as Good for Caring on 14/04/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Abbeyfield Residential Care Home - The Grove, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 32 residents and care tailored to caring for adults over 65 yrs, daily routines at Abbeyfield Residential Care Home - The Grove will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Abbeyfield Residential Care Home - The Grove?
Abbeyfield Residential Care Home - The Grove in Newcastle Upon Tyne is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 14/04/2025. The home has 32 beds.
How many beds does Abbeyfield Residential Care Home - The Grove have?
Abbeyfield Residential Care Home - The Grove has 32 beds and operates as a residential care home in Newcastle Upon Tyne.
Location
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Other Care Homes in NE3
More from Abbeyfield Northumbria
- Abbeyfield Residential Care Home - Castle Farm Newcastle Upon Tyne · Good
- Abbeyfield House Alnwick · Requires improvement
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data