Albany House - Tisbury, Salisbury
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Albany House - Tisbury
Date of Assessment: 17 and 25 September and 15 October 2025. The service is a residential care home providing support to older people. At the time of our inspection, there were 17 people living at the service. The inspection was undertaken to follow up on the breaches of legal regulations identified at the last inspection in relation to risk management, the environment and governance.
What residents and families say
People told us there were staff shortages, and one person said this impacted on their care at times.
People told us they were no longer cold, as the heating systems had improved and they now had hot water to have a wash.
People told us their room was regularly cleaned and cleanliness was maintained.
Source: CQC inspection report
Specialisms
About Albany House - Tisbury
Albany House - Tisbury, a residential care home in Salisbury, Wiltshire, welcomes residents who need day-to-day personal care in a homely setting. The home is operated by BM Care Limited and can accommodate up to 21 residents. Following their most recent inspection on 25/02/2026, the Care Quality Commission rated Albany House - Tisbury as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. The SP3 postcode area has 1 registered care homes with a combined 21 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Albany House - Tisbury is one of the care homes in Wiltshire — a local authority with 165 CQC-registered homes, 138 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Albany House - Tisbury
- View Albany House - Tisbury on Google Maps
- NHS care home finder near SP3 6JP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Albany House - Tisbury's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Albany House - Tisbury on 25/02/2026 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Albany House - Tisbury as Good for Responsive care on 25/02/2026, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Albany House - Tisbury as Good for Caring on 25/02/2026. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Albany House - Tisbury, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 21 residents and care tailored to caring for adults over 65 yrs, daily routines at Albany House - Tisbury will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Albany House - Tisbury?
Albany House - Tisbury in Salisbury is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 25/02/2026. The home has 21 beds.
How many beds does Albany House - Tisbury have?
Albany House - Tisbury has 21 beds and operates as a residential care home in Salisbury.
Location
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Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data