Amber Wood, Burton-on-trent
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Amber Wood
Amber Wood is a residential care home providing personal care to up to 45 people. The service provides support to older people, some of whom have mental health needs or are living with dementia. At the time of our inspection there were 44 people using the service. Amber Wood accommodates people across three separate households, each of which has separate adapted facilities. There are communal spaces within each household as well as meeting spaces between the households.
What residents and families say
People felt safe living at Amber Wood.
Source: CQC inspection report
Specialisms
About Amber Wood
In the West Midlands region, Amber Wood is a residential care home serving families across the Burton-on-trent, Staffordshire area who are looking for trusted, quality care. The home is operated by Welford Healthcare South Ltd and can accommodate up to 45 residents. Following their most recent inspection on 12/01/2023, the Care Quality Commission rated Amber Wood as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, mental health, older people, physical disability, sensory impairment, younger adults. The DE13 postcode area has 13 registered care homes with a combined 371 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Amber Wood is one of the care homes in Staffordshire — a local authority with 266 CQC-registered homes, 182 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Amber Wood
- View Amber Wood on Google Maps
- NHS care home finder near DE13 0QL
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Amber Wood's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Amber Wood on 12/01/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Amber Wood as Good for Responsive care on 12/01/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Amber Wood as Good for Caring on 12/01/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Amber Wood, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 45 residents and care tailored to sensory impairments, daily routines at Amber Wood will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Amber Wood?
Amber Wood in Burton-on-trent is rated Good by the Care Quality Commission. The most recent inspection was on 12/01/2023. The home has 45 beds.
How many beds does Amber Wood have?
Amber Wood has 45 beds and operates as a residential care home in Burton-on-trent.
Location
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Other Care Homes in DE13
More from Welford Healthcare South Ltd
- Hamble Heights Southampton · Good
- Oakdale Poole · Good
- Bowbrook Lichfield · Not Yet Rated
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data