Ami Group - The Knoll Unit and Ami Court Unit, Deal
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Ami Group - The Knoll Unit and Ami Court Unit
Ami Group is a residential care home comprising of The Knoll and Ami Court Units providing personal and nursing care to up to 67 people. The service provides support to adults who require nursing care. At the time of our inspection there were 64 people living at the service.
What residents and families say
People told us they felt safe living at the service, relatives confirmed they thought their relatives were safe and safe knew how to support them.
Source: CQC inspection report
Specialisms
About Ami Group - The Knoll Unit and Ami Court Unit
Based in Deal, within Kent, Ami Group - The Knoll Unit and Ami Court Unit is a care home with nursing that aims to provide a warm and reassuring environment for every resident. The home is operated by Raj & Knoll Limited and can accommodate up to 67 residents. Following their most recent inspection on 09/08/2022, the Care Quality Commission rated Ami Group - The Knoll Unit and Ami Court Unit as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The CT14 postcode area has 23 registered care homes with a combined 552 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ami Group - The Knoll Unit and Ami Court Unit is one of the care homes in Kent — a local authority with 496 CQC-registered homes, 373 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ami Group - The Knoll Unit and Ami Court Unit
- View Ami Group - The Knoll Unit and Ami Court Unit on Google Maps
- NHS care home finder near CT14 7NB
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ami Group - The Knoll Unit and Ami Court Unit's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ami Group - The Knoll Unit and Ami Court Unit on 09/08/2022 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Ami Group - The Knoll Unit and Ami Court Unit has nursing staff experienced in supporting people with caring for adults over 65 yrs. In the most recent CQC inspection on 09/08/2022, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Ami Group - The Knoll Unit and Ami Court Unit as Requires Improvement for Safe care on 09/08/2022. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Ami Group - The Knoll Unit and Ami Court Unit typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Ami Group - The Knoll Unit and Ami Court Unit as Good for Caring on 09/08/2022. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Ami Group - The Knoll Unit and Ami Court Unit?
Ami Group - The Knoll Unit and Ami Court Unit in Deal is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 09/08/2022. The home has 67 beds.
How many beds does Ami Group - The Knoll Unit and Ami Court Unit have?
Ami Group - The Knoll Unit and Ami Court Unit has 67 beds and operates as a care home with nursing in Deal.
Location
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Other Care Homes in CT14
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data