Ash Tree, Loughborough
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Ash Tree
Date of Assessment: 26 February 2025 to 5 March 2025. We visited the service on 26 and 27 February 2025. The service is a residential care home providing support for up to 6 autistic people or people with a learning disability.
What residents and families say
Relatives told us they felt their family members were safe and well cared for.
“I like living in the home and helping out (in the garden). I like all the staff here. I can get up and go to bed when I want to.”
“As long as [Name] is happy, I am happy and that's all that matters. I see staff every week and they keep me informed about what [Name] has been doing, and if any issues have occurred.”
Source: CQC inspection report
Specialisms
About Ash Tree
Ash Tree provides personal care in Loughborough, Leicestershire, supporting residents to live with dignity and independence. The home is operated by Stepping Stone Independent Living Ltd and can accommodate up to 6 residents. Following their most recent inspection on 28/04/2025, the Care Quality Commission rated Ash Tree as Good. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive, Well-led; Requires Improvement for Safe. The home caters to a range of care needs, including dementia, learning disabilities and caring for adults over 65 yrs. The service supports dementia, learning disabilities or autistic spectrum disorder, older people. The LE12 postcode area has 22 registered care homes with a combined 618 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ash Tree is one of the care homes in Leicestershire — a local authority with 160 CQC-registered homes, 125 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ash Tree
- View Ash Tree on Google Maps
- NHS care home finder near LE12 9DF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ash Tree's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ash Tree on 28/04/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Ash Tree as Good for Responsive care on 28/04/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Ash Tree as Good for Caring on 28/04/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Ash Tree, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to dementia, daily routines at Ash Tree will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Ash Tree?
Ash Tree in Loughborough is rated Good by the Care Quality Commission. The most recent inspection was on 28/04/2025. The home has 6 beds.
How many beds does Ash Tree have?
Ash Tree has 6 beds and operates as a residential care home in Loughborough.
Location
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Other Care Homes in LE12
More from Stepping Stone Independent Living Ltd
- Regis House Rowley Regis · Good
- Clifton House Oldbury · Requires improvement
Similar Dementia homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data