Ashgrange House, Eastbourne
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Ashgrange House
Ashgrange House is a residential care home providing accommodation and support to up to eight people. At the time of our inspection six people were living at the home. People had a range of support needs, some people lived with a learning disability and may also have mental health needs.
What residents and families say
One person told us they were, “very happy,” and told us “They (staff) do very good”.
Relatives told us communication with the home over the last year had been poor.
Source: CQC inspection report
Specialisms
About Ashgrange House
Ashgrange House in Eastbourne offers personal care in a supportive residential setting, helping residents maintain their wellbeing and sense of belonging. The home is operated by Alliance Home Care (Learning Disabilities) Limited and can accommodate up to 8 residents. Following their most recent inspection on 27/05/2021, the Care Quality Commission rated Ashgrange House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including learning disabilities, mental health conditions and caring for adults over 65 yrs. The service supports learning disabilities or autistic spectrum disorder, mental health, older people. The BN21 postcode area has 31 registered care homes with a combined 768 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ashgrange House is one of the care homes in East Sussex — a local authority with 287 CQC-registered homes, 234 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ashgrange House
- View Ashgrange House on Google Maps
- NHS care home finder near BN21 2QA
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ashgrange House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ashgrange House on 27/05/2021 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Ashgrange House as Good for Responsive care on 27/05/2021, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Ashgrange House as Good for Caring on 27/05/2021. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Ashgrange House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 8 residents and care tailored to learning disabilities, daily routines at Ashgrange House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Ashgrange House?
Ashgrange House in Eastbourne is rated Good by the Care Quality Commission. The most recent inspection was on 27/05/2021. The home has 8 beds.
How many beds does Ashgrange House have?
Ashgrange House has 8 beds and operates as a residential care home in Eastbourne.
Location
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Other Care Homes in BN21
More from Alliance Home Care (Learning Disabilities) Limited
- Lingfield East Grinstead · Good
- Ashdale House Eastbourne · Good
Similar Learning disabilities homes
- Sandhurst Court Dewsbury · Good
- Firs Court Chessington · Good
- Hillside Lodge Halstead · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data