Ashleigh Manor Residential Care Home, Plymouth
CQC Inspection Breakdown
| Safe | Inadequate |
| Effective | Inadequate |
| Caring | Good |
| Responsive | Good |
| Well-led | Inadequate |
About Ashleigh Manor Residential Care Home
Ashleigh Manor Residential Care Home is a 'care home' that provides care and support for a maximum of 65 older people, some of whom are living with dementia and/or physical frailty. At the time of the assessment, 61 people were living at the service. This was a responsive assessment carried out to follow up on enforcement action taken during our previous assessment in April 2024.
What residents and families say
“This is a good place to be, I feel safe and looked after.”
“Yes, lovely, and safe here, good security and the door is always locked, and the carers keep an eye on me.”
“The carers are lovely, kind, and helpful.”
Source: CQC inspection report
Specialisms
About Ashleigh Manor Residential Care Home
Serving the Plymouth, Plymouth community, Ashleigh Manor Residential Care Home is a registered residential care home committed to delivering thoughtful, person-centred care. The home is operated by Ashleigh Manor Residential Care Home and can accommodate up to 65 residents. Following their most recent inspection on 21/12/2025, the Care Quality Commission rated Ashleigh Manor Residential Care Home as Inadequate. Across the five inspection categories, the home scored Good for Caring, Responsive; Inadequate for Safe and Effective and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, younger adults. The PL7 postcode area has 12 registered care homes with a combined 377 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ashleigh Manor Residential Care Home is one of the care homes in Plymouth — a local authority with 88 CQC-registered homes, 68 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ashleigh Manor Residential Care Home
- View Ashleigh Manor Residential Care Home on Google Maps
- NHS care home finder near PL7 4JU
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ashleigh Manor Residential Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ashleigh Manor Residential Care Home on 21/12/2025 and rated it Inadequate. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Ashleigh Manor Residential Care Home as Good for Responsive care on 21/12/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Ashleigh Manor Residential Care Home as Good for Caring on 21/12/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Ashleigh Manor Residential Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 65 residents and care tailored to caring for adults under 65 yrs, daily routines at Ashleigh Manor Residential Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Ashleigh Manor Residential Care Home?
Ashleigh Manor Residential Care Home in Plymouth is rated Inadequate by the Care Quality Commission. The most recent inspection was on 21/12/2025. The home has 65 beds.
How many beds does Ashleigh Manor Residential Care Home have?
Ashleigh Manor Residential Care Home has 65 beds and operates as a residential care home in Plymouth.
Location
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Other Care Homes in PL7
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data