Astell Care Centre, Newcastle Upon Tyne
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Astell Care Centre
Date of assessment: 17 June 2025. Astell Care Centre is a care home registered to provide nursing and personal care for 96 people. At the time of the assessment, 80 people were living at the service. The service is spread over 6 units and provides care to people with complex mental health needs, including those living with dementia and people with physical disabilities.
What residents and families say
People felt able to complain or make suggestions about the service.
Source: CQC inspection report
Specialisms
About Astell Care Centre
Astell Care Centre, a care home with nursing in Newcastle Upon Tyne, Newcastle upon Tyne, welcomes residents who need nursing support and day-to-day personal care in a homely setting. The home is operated by Crown Care VI Limited and can accommodate up to 96 residents. Following their most recent inspection on 28/11/2025, the Care Quality Commission rated Astell Care Centre as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, mental health, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The NE6 postcode area has 10 registered care homes with a combined 494 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Astell Care Centre is one of the care homes in Newcastle upon Tyne — a local authority with 74 CQC-registered homes, 57 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Astell Care Centre
- View Astell Care Centre on Google Maps
- NHS care home finder near NE6 3BR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Astell Care Centre's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Astell Care Centre on 28/11/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Astell Care Centre has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 28/11/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Astell Care Centre as Good for Safe care on 28/11/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Astell Care Centre typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Astell Care Centre as Good for Caring on 28/11/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Astell Care Centre?
Astell Care Centre in Newcastle Upon Tyne is rated Good by the Care Quality Commission. The most recent inspection was on 28/11/2025. The home has 96 beds.
How many beds does Astell Care Centre have?
Astell Care Centre has 96 beds and operates as a care home with nursing in Newcastle Upon Tyne.
Location
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Other Care Homes in NE6
More from Crown Care VI Limited
- Clarence House Care Home Mexborough · Requires improvement
- Sandringham Care Home Bishop Auckland · Good
- Pennine Lodge Care Home Carlisle · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data