Astor Hall, Plymouth
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Astor Hall
Astor Hall is a residential care home providing accommodation and personal care for up to 26 people. The service supports people who may need support with their physical disability and may be living with dementia and a learning disability. Astor Hall is an adapted building with passenger lifts. At the time of the inspection there were 21 people living at the service.
What residents and families say
People told us they were happy with the care they received, and people said they felt safe living there.
One person said; “I enjoy my food and it’s made soft for me to eat.
“I feel safe here and any problems I can talk to (named registered manager) and (named deputy manager).”
Source: CQC inspection report
Specialisms
About Astor Hall
Situated in the PL1 postcode district of Plymouth, Plymouth, Astor Hall operates as a residential care home focused on personalised, compassionate care. The home is operated by Astor Hall Limited and can accommodate up to 26 residents. Following their most recent inspection on 30/06/2022, the Care Quality Commission rated Astor Hall as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, learning disabilities, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, older people, physical disability, younger adults. The PL1 postcode area has 10 registered care homes with a combined 296 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Astor Hall is one of the care homes in Plymouth — a local authority with 88 CQC-registered homes, 68 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Astor Hall
- View Astor Hall on Google Maps
- NHS care home finder near PL1 5RB
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Astor Hall's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Astor Hall on 30/06/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Astor Hall as Good for Responsive care on 30/06/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Astor Hall as Good for Caring on 30/06/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Astor Hall, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 26 residents and care tailored to caring for adults under 65 yrs, daily routines at Astor Hall will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Astor Hall?
Astor Hall in Plymouth is rated Good by the Care Quality Commission. The most recent inspection was on 30/06/2022. The home has 26 beds.
How many beds does Astor Hall have?
Astor Hall has 26 beds and operates as a residential care home in Plymouth.
Location
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Other Care Homes in PL1
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data