Ball Tree Croft, Lancing
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Ball Tree Croft
Ball tree croft is a residential care home providing accommodation and personal care and is registered to provide care for up to 20 people with a learning disability and/or autistic people.The service was divided to provide respite care for four people and permanent accommodation for up to 16 people. The premises were arranged in three adjoining houses each with a self-contained kitchen, lounge and dining area. At the time of the inspection the service was provided to 12 permanent people.
What residents and families say
People told us they felt safe with staff.
Source: CQC inspection report
Specialisms
About Ball Tree Croft
Ball Tree Croft is a residential care home located in Lancing, West Sussex, where the team works to create a caring community that feels like a true home. The home is operated by West Sussex County Council and can accommodate up to 20 residents. Following their most recent inspection on 07/12/2021, the Care Quality Commission rated Ball Tree Croft as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, learning disabilities, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, older people, physical disability, sensory impairment, younger adults. The BN15 postcode area has 7 registered care homes with a combined 245 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ball Tree Croft is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
Researching care homes in Lancing?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for Ball Tree Croft
- View Ball Tree Croft on Google Maps
- NHS care home finder near BN15 9UX
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ball Tree Croft's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ball Tree Croft on 07/12/2021 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Ball Tree Croft as Good for Responsive care on 07/12/2021, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Ball Tree Croft as Good for Caring on 07/12/2021. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Ball Tree Croft, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 20 residents and care tailored to sensory impairments, daily routines at Ball Tree Croft will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Ball Tree Croft?
Ball Tree Croft in Lancing is rated Good by the Care Quality Commission. The most recent inspection was on 07/12/2021. The home has 20 beds.
How many beds does Ball Tree Croft have?
Ball Tree Croft has 20 beds and operates as a residential care home in Lancing.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you Ball Tree Croft?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/ball-tree-croft-lancing/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">Ball Tree Croft</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in BN15
More from West Sussex County Council
- Hammonds Bognor Regis · Requires improvement
- Hobbs Field Horsham · Good
- Stanhope Lodge Durrington · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data