Benson House Care Home, Wallingford
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Benson House Care Home
Date of Assessment: 31 October 2025 to 10 November 2025.Benson House Care Home is a residential and nursing home providing personal care to up to 70 older people, in a purpose built building over 3 floors. Some people were living with dementia. On the day of the inspection, 65 people were being supported by the service. This inspection was prompted by concerns raised in relation to end of life care, medicine management and staffing.
What residents and families say
One person said, “This place has given me my life back.
People felt staff listened to them and were responsive at providing care and meeting their needs.
“This place has given me my life back.”
Source: CQC inspection report
Specialisms
About Benson House Care Home
Situated in the OX10 postcode district of Wallingford, Oxfordshire, Benson House Care Home operates as a care home with nursing focused on personalised, compassionate care. The home is operated by CH (Benson) Limited and can accommodate up to 70 residents. Following their most recent inspection on 16/02/2026, the Care Quality Commission rated Benson House Care Home as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The OX10 postcode area has 6 registered care homes with a combined 346 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Benson House Care Home is one of the care homes in Oxfordshire — a local authority with 146 CQC-registered homes, 112 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Benson House Care Home
- View Benson House Care Home on Google Maps
- NHS care home finder near OX10 6SH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Benson House Care Home's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Benson House Care Home on 16/02/2026 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Benson House Care Home has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 16/02/2026, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Benson House Care Home as Requires Improvement for Safe care on 16/02/2026. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Benson House Care Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Benson House Care Home as Good for Caring on 16/02/2026. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Benson House Care Home?
Benson House Care Home in Wallingford is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 16/02/2026. The home has 70 beds.
How many beds does Benson House Care Home have?
Benson House Care Home has 70 beds and operates as a care home with nursing in Wallingford.
Location
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Other Care Homes in OX10
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
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- Eventide Residential Home Limited Bude · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data