Blackburn (Florence House), Blackburn
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Blackburn (Florence House)
Blackburn (Florence House) is registered for 13 people. There was 9 people during the assessment from 1 May to 28 May 2024. We reviewed elements of safe, effective, caring, responsive and well-led. One inspector, 1 medicines inspector and 1 Expert-by-Experience supported the assessment. We spoke with 7 staff and reviewed records. Incidents and accidents had been investigated and lessons learnt. Polices and guidance were in place. Safeguarding investigations were ongoing, incidents had reduced.
What residents and families say
People told us they had choices of meals and liked the food.
“Yes, I feel [relative] is safe there and they do a good job keeping them as safe as they can.”
Source: CQC inspection report
Specialisms
About Blackburn (Florence House)
For families seeking quality care in Blackburn, Blackburn with Darwen, Blackburn (Florence House) is a registered residential care home with a commitment to resident wellbeing. The home is operated by Heathcotes Care Limited and can accommodate up to 13 residents. Following their most recent inspection on 28/08/2024, the Care Quality Commission rated Blackburn (Florence House) as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, learning disabilities, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, mental health, older people, physical disability, sensory impairment, younger adults. The BB1 postcode area has 15 registered care homes with a combined 424 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Blackburn (Florence House) is one of the care homes in Blackburn with Darwen — a local authority with 35 CQC-registered homes, 25 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Blackburn (Florence House)
- View Blackburn (Florence House) on Google Maps
- NHS care home finder near BB1 5JP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Blackburn (Florence House)'s type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Blackburn (Florence House) on 28/08/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Blackburn (Florence House) as Good for Responsive care on 28/08/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Blackburn (Florence House) as Good for Caring on 28/08/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Blackburn (Florence House), ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 13 residents and care tailored to sensory impairments, daily routines at Blackburn (Florence House) will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Blackburn (Florence House)?
Blackburn (Florence House) in Blackburn is rated Good by the Care Quality Commission. The most recent inspection was on 28/08/2024. The home has 13 beds.
How many beds does Blackburn (Florence House) have?
Blackburn (Florence House) has 13 beds and operates as a residential care home in Blackburn.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data