Bon Secours, Deal
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Bon Secours
Bon Secours is a residential care home providing care for up to three people. At the time of our inspection, the service supported three people who were living with a learning disability, two of whom are also supported with their mental health. Two people who used the service received support with personal care. This is help with tasks related to personal hygiene and eating. Where people received this support, we also considered any wider social care provided.
What residents and families say
People told us they felt safe, they were happy living at Bon Secours and liked the staff who supported them.
Source: CQC inspection report
Specialisms
About Bon Secours
Bon Secours provides personal care in Deal, Kent, supporting residents to live with dignity and independence. The home is operated by Optima Care Limited and can accommodate up to 3 residents. Following their most recent inspection on 25/06/2021, the Care Quality Commission rated Bon Secours as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs and learning disabilities. The service supports learning disabilities or autistic spectrum disorder, younger adults. The CT14 postcode area has 23 registered care homes with a combined 552 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Bon Secours is one of the care homes in Kent — a local authority with 496 CQC-registered homes, 373 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Bon Secours
- View Bon Secours on Google Maps
- NHS care home finder near CT14 9SW
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Bon Secours's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Bon Secours on 25/06/2021 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Bon Secours as Good for Responsive care on 25/06/2021, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Bon Secours as Good for Caring on 25/06/2021. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Bon Secours, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 3 residents and care tailored to caring for adults under 65 yrs, daily routines at Bon Secours will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Bon Secours?
Bon Secours in Deal is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 25/06/2021. The home has 3 beds.
How many beds does Bon Secours have?
Bon Secours has 3 beds and operates as a residential care home in Deal.
Location
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Other Care Homes in CT14
More from Optima Care Limited
- Eastry House Sandwich · Requires improvement
- Seahaven Deal · Requires improvement
- The Meadows Herne Bay · Not Yet Rated
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data