Bonhomie House, Southampton
CQC Inspection Breakdown
| Safe | Inadequate |
| Effective | Requires improvement |
| Caring | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
About Bonhomie House
Bonhomie House is a nursing home providing nursing and personal care for up to 78 people. At the time of our assessment 51 people were using the service. This unannounced assessment was completed in response to concerns received about the service relating to the environment, staffing and safe care and treatment. We also checked to see if improvements had been made following the Warning Notice issued in relation to good governance at the last assessment.
What residents and families say
One person told us, “[Manager] tries to sort out problems … nothing is perfect of course…but she tries.
One relative told us, “We’d like more feedback from the home.
One person told us, “I am not involved in any care plans … they will update the care plans without you.
Source: CQC inspection report
Specialisms
About Bonhomie House
For families seeking quality care in Southampton, Hampshire, Bonhomie House is a registered care home with nursing with a commitment to resident wellbeing. The home is operated by Saffronland Homes 3 Limited and can accommodate up to 78 residents. Following their most recent inspection on 10/02/2026, the Care Quality Commission rated Bonhomie House as Requires improvement. Across the five inspection categories, the home scored Requires Improvement for Effective and Caring and Responsive and Well-led; Inadequate for Safe. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities, mental health conditions, caring for adults over 65 yrs, substance misuse problems and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, mental health, older people, people who misuse drugs and alcohol, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The SO31 postcode area has 20 registered care homes with a combined 735 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Bonhomie House is one of the care homes in Hampshire — a local authority with 471 CQC-registered homes, 365 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Bonhomie House
- View Bonhomie House on Google Maps
- NHS care home finder near SO31 1DJ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Bonhomie House's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Bonhomie House on 10/02/2026 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Bonhomie House has nursing staff experienced in supporting people with caring for adults under 65 yrs and learning disabilities. In the most recent CQC inspection on 10/02/2026, the home was rated Inadequate for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Bonhomie House as Inadequate for Safe care on 10/02/2026. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Bonhomie House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Bonhomie House as Requires Improvement for Caring on 10/02/2026. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Bonhomie House?
Bonhomie House in Southampton is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 10/02/2026. The home has 78 beds.
How many beds does Bonhomie House have?
Bonhomie House has 78 beds and operates as a care home with nursing in Southampton.
Location
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Other Care Homes in SO31
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data