Broadlands Park Residential Care Home, Norwich
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Broadlands Park Residential Care Home
Broadlands Park is a residential care home providing personal care to up to 34 older people some of whom were living with dementia. At the time of our inspection there were 33 people using the service.
What residents and families say
“Seeing [people] smile and you know you have done your job.”
“doing little bits for individual people can make their day, just once a day, a little glint in their eye, a smile or remembering something. Anything. It is good to make people happy.”
Source: CQC inspection report
Specialisms
About Broadlands Park Residential Care Home
Families in Norwich, Norfolk looking for residential care may wish to consider Broadlands Park Residential Care Home, a registered residential care home in the area. The home is operated by Hollyman Care Homes Limited and can accommodate up to 34 residents. Following their most recent inspection on 22/03/2023, the Care Quality Commission rated Broadlands Park Residential Care Home as Requires improvement. Across the five inspection categories, the home scored Good for Caring, Responsive; Requires Improvement for Safe and Effective and Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. The NR13 postcode area has 17 registered care homes with a combined 507 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Broadlands Park Residential Care Home is one of the care homes in Norfolk — a local authority with 325 CQC-registered homes, 202 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Broadlands Park Residential Care Home
- View Broadlands Park Residential Care Home on Google Maps
- NHS care home finder near NR13 6BA
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Broadlands Park Residential Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Broadlands Park Residential Care Home on 22/03/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Broadlands Park Residential Care Home as Good for Responsive care on 22/03/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Broadlands Park Residential Care Home as Good for Caring on 22/03/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Broadlands Park Residential Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 34 residents and care tailored to dementia, daily routines at Broadlands Park Residential Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Broadlands Park Residential Care Home?
Broadlands Park Residential Care Home in Norwich is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 22/03/2023. The home has 34 beds.
How many beds does Broadlands Park Residential Care Home have?
Broadlands Park Residential Care Home has 34 beds and operates as a residential care home in Norwich.
Location
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Other Care Homes in NR13
More from Hollyman Care Homes Limited
- Braydeston Court Norwich · Requires improvement
- Broadland House Residential Care Home Great Yarmouth · Requires improvement
- Martham Lodge Residential Care Home Great Yarmouth · Good
Similar Dementia homes
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- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data