Broughton House Residential Home, Liverpool
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Broughton House Residential Home
Date of Assessment: 30 June – 18 July 2025. Broughton House Residential Home is a care home which provides accommodation and personal care for up to 30 people. At the time of our assessment site visit 30 people were living at the home. We carried out a site visit to the home on 30 June 2025, the remainder of the assessment was conducted offsite. The assessment was prompted due to an aged rating.
What residents and families say
People told us staff were good at making sure they received the right support with their health and well-being.
One person told us, “I can get up when I want to and they help me to get ready and sit in my chair.
One person told us, “The food is very nice” and a family member told us, “The food from what I see is okay and my [relative] always eats it.
Source: CQC inspection report
Specialisms
About Broughton House Residential Home
Nestled in Liverpool, Liverpool, Broughton House Residential Home is a residential care home dedicated to helping residents feel safe, comfortable, and at home. The home is operated by Mike Pownall Limited and can accommodate up to 30 residents. Following their most recent inspection on 14/08/2025, the Care Quality Commission rated Broughton House Residential Home as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. The L17 postcode area has 5 registered care homes with a combined 128 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Broughton House Residential Home is one of the care homes in Liverpool — a local authority with 85 CQC-registered homes, 52 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Broughton House Residential Home
- View Broughton House Residential Home on Google Maps
- NHS care home finder near L17 0BY
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Broughton House Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Broughton House Residential Home on 14/08/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Broughton House Residential Home as Good for Responsive care on 14/08/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Broughton House Residential Home as Good for Caring on 14/08/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Broughton House Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 30 residents and care tailored to caring for adults over 65 yrs, daily routines at Broughton House Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Broughton House Residential Home?
Broughton House Residential Home in Liverpool is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 14/08/2025. The home has 30 beds.
How many beds does Broughton House Residential Home have?
Broughton House Residential Home has 30 beds and operates as a residential care home in Liverpool.
Location
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Other Care Homes in L17
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data