Byway House, Bognor Regis
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Byway House
Byway House is a residential care home providing personal care to up to 20 people. At the time of inspection, 16 people were living at the service. People were aged 60 and over and lived with a range of physical health needs, including conditions associated with the aging process, Parkinson’s, diabetes and dementia. The building was adapted over two floors with a lift and stair lift serving the first floor. People had en-suite bedrooms which were personalised to individual tastes.
What residents and families say
People told us that Byway House was a happy place to live.
People told us they felt safe.
One person said, “everyone comments what a lovely feeling Byway House has.
Source: CQC inspection report
Specialisms
About Byway House
Byway House is a residential care home in the heart of Bognor Regis, West Sussex, providing a supportive environment for those who need it most. The home is operated by Byway Care Limited and can accommodate up to 18 residents. Following their most recent inspection on 22/04/2020, the Care Quality Commission rated Byway House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. The PO22 postcode area has 13 registered care homes with a combined 309 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Byway House is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Byway House
- View Byway House on Google Maps
- NHS care home finder near PO22 6DR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Byway House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Byway House on 22/04/2020 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Byway House as Good for Responsive care on 22/04/2020, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Byway House as Good for Caring on 22/04/2020. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Byway House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 18 residents and care tailored to caring for adults over 65 yrs, daily routines at Byway House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Byway House?
Byway House in Bognor Regis is rated Good by the Care Quality Commission. The most recent inspection was on 22/04/2020. The home has 18 beds.
How many beds does Byway House have?
Byway House has 18 beds and operates as a residential care home in Bognor Regis.
Location
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Other Care Homes in PO22
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data