Castleford House Nursing Home, Chepstow
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Outstanding |
About Castleford House Nursing Home
Castleford House Nursing Home is a nursing care home registered for 43 people. There were 36 people living at the home at the time of our site visits. The assessment took place between 06 and 07 August 2024. At the inspection in May 2021 the service was rated Outstanding.
What residents and families say
People felt supported by staff who knew their individual needs.
People said they could decide when to get up and go to bed.
“I find it absolutely ok, no real problems, alright indeed”
Source: CQC inspection report
Specialisms
About Castleford House Nursing Home
Castleford House Nursing Home provides nursing and personal care in Chepstow, Gloucestershire, supporting residents to live with dignity and independence. The home is operated by Milkwood Care Ltd and can accommodate up to 43 residents. Following their most recent inspection on 05/11/2024, the Care Quality Commission rated Castleford House Nursing Home as Good. Across the five inspection categories, the home scored Outstanding for Well-led; Good for Safe, Effective, Caring, Responsive. The home caters to a range of care needs, including dementia, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, mental health, older people, physical disability. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The NP16 postcode area has 2 registered care homes with a combined 52 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Castleford House Nursing Home is one of the care homes in Gloucestershire — a local authority with 197 CQC-registered homes, 163 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Castleford House Nursing Home
- View Castleford House Nursing Home on Google Maps
- NHS care home finder near NP16 7LF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Castleford House Nursing Home's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Castleford House Nursing Home on 05/11/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Castleford House Nursing Home has nursing staff experienced in supporting people with dementia and mental health conditions. In the most recent CQC inspection on 05/11/2024, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Castleford House Nursing Home as Good for Safe care on 05/11/2024. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Castleford House Nursing Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Castleford House Nursing Home as Good for Caring on 05/11/2024. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Castleford House Nursing Home?
Castleford House Nursing Home in Chepstow is rated Good by the Care Quality Commission. The most recent inspection was on 05/11/2024. The home has 43 beds.
How many beds does Castleford House Nursing Home have?
Castleford House Nursing Home has 43 beds and operates as a care home with nursing in Chepstow.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data