Chaxhill Hall, Nr Westbury on Severn
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Chaxhill Hall
Chaxhill Hall is a residential care home providing accommodation and personal care up to a maximum of 36 people. The service provides support to older people, some of whom live with dementia. At the time of our inspection there were 30 people using the service. People were accommodated in one adapted building.
What residents and families say
People told us they were provided with support to take their medicines.
People told us they felt safe and people’s representatives told us their relatives were looked after safely.
People told us their bedrooms were cleaned daily and they had been supported to have Flu and COVID-19 vaccinations.
Source: CQC inspection report
Specialisms
About Chaxhill Hall
Chaxhill Hall is a residential care home in the heart of Nr Westbury on Severn, Gloucestershire, providing a supportive environment for those who need it most. The home is operated by Mr & Mrs P A Whitehouse and can accommodate up to 36 residents. Following their most recent inspection on 16/12/2022, the Care Quality Commission rated Chaxhill Hall as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including sensory impairments, dementia, learning disabilities, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, mental health, older people, physical disability, sensory impairment. The GL14 postcode area has 11 registered care homes with a combined 141 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Chaxhill Hall is one of the care homes in Gloucestershire — a local authority with 197 CQC-registered homes, 163 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Chaxhill Hall
- View Chaxhill Hall on Google Maps
- NHS care home finder near GL14 1QW
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Chaxhill Hall's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Chaxhill Hall on 16/12/2022 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Chaxhill Hall as Good for Responsive care on 16/12/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Chaxhill Hall as Good for Caring on 16/12/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Chaxhill Hall, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 36 residents and care tailored to sensory impairments, daily routines at Chaxhill Hall will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Chaxhill Hall?
Chaxhill Hall in Nr Westbury on Severn is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 16/12/2022. The home has 36 beds.
How many beds does Chaxhill Hall have?
Chaxhill Hall has 36 beds and operates as a residential care home in Nr Westbury on Severn.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data