Chocolate Works Care Village, York

Reviewed by the carehome.page editorial team · Last updated 13 March 2026

Rating

Not Yet Rated

Beds

102

Type

Nursing

Inspected

—

Call Chocolate Works Care Village — 01904208008 Call 01904208008

Address The Chocolate Works,Bishopthorpe Road,York, YO23 1DE

Beds 102

Type Care home with nursing

Provider WT UK Opco 4 Limited

Specialisms

Sensory impairmentsCaring for adults under 65 yrsDementiaCaring for adults over 65 yrsPhysical disabilities

About Chocolate Works Care Village

Chocolate Works Care Village is a care home with nursing located in York, York, where the team works to create a caring community that feels like a true home. The home is operated by WT UK Opco 4 Limited and can accommodate up to 102 residents. This care home has not yet received a CQC rating — this may mean it is newly registered or awaiting its first inspection. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The YO23 postcode area has 2 registered care homes with a combined 204 beds — so there are options to compare in the local area.

Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.

Chocolate Works Care Village is one of the care homes in York — a local authority with 42 CQC-registered homes, 29 of which are rated Good or Outstanding.

Researching care homes in York?

Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.

What to Expect When Visiting

When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.

Try to visit at different times of day, including mealtimes, to see the home in action.
Speak with staff and, if possible, current residents or their families about their experience.
Ask about the nurse-to-resident ratio, especially during nights and weekends.
Check whether the home can manage any specific medical conditions or equipment needs.
Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.

Questions to Ask When Visiting

It can be hard to know what to ask during a care home visit. Here are some questions tailored to Chocolate Works Care Village's type of care that may help guide your conversation:

1 What medical conditions do your nurses have experience managing?
2 How quickly can a nurse attend to a resident in an emergency?
3 Are there regular GP visits, or do residents need to travel for appointments?
4 What is your approach to pain management and end-of-life care?

For a more complete checklist, see our guide to choosing a care home.

Official CQC Inspection Report

Chocolate Works Care Village is registered with the Care Quality Commission but has not yet received a rating. This may mean it is newly registered or awaiting its first inspection.

Read the full CQC report

What families typically look for

- Whether nurses are on-site 24 hours and their qualifications
- How the home manages medication and medical emergencies
- Staff-to-resident ratios, especially overnight
- Specialist dementia training and secure outdoor spaces

These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.

Frequently Asked Questions

What medical conditions do your nurses have experience managing?

Chocolate Works Care Village is a nursing care home in York experienced in supporting people with sensory impairments and caring for adults under 65 yrs. Ask the nursing team directly about any specific medical conditions or equipment needs during your visit.

How quickly can a nurse attend to a resident in an emergency?

As a nursing care home, Chocolate Works Care Village has nurses available around the clock. During your visit, ask about the nurse-to-resident ratio on night shifts and weekends, and what the escalation process is if a resident deteriorates rapidly.

Are there regular GP visits, or do residents need to travel for appointments?

Residents at Chocolate Works Care Village typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.

What is your approach to pain management and end-of-life care?

Pain management and end-of-life care are core responsibilities at any nursing home. Ask Chocolate Works Care Village about their palliative care philosophy, whether they have a lead nurse for end-of-life care, and how they involve and support family members during this time.

What is the CQC rating for Chocolate Works Care Village?

Chocolate Works Care Village has not yet received a CQC rating. It may be newly registered or awaiting its first inspection.

How many beds does Chocolate Works Care Village have?

Chocolate Works Care Village has 102 beds and operates as a care home with nursing in York.

Location

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Helpful Guides for Families

Choosing care is a big step. These guides can help you feel more prepared.

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