Collingwood Court, North Shields
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Collingwood Court
Collingwood Court is a care home providing accommodation and personal care to a maximum of 63 older people, including people living with dementia. At the time of our visit, 51 people were using the service. We spoke with 5 people, 15 relatives and 16 staff members. We reviewed a range of records. This included 7 people's care records and associated medicine records. We looked at 4 staff files in relation to recruitment and staff training.
What residents and families say
"Every time I go in I am amazed at their [staff] skills. They pick up on everything”, and "
"The standard of care has improved since the new manager. We could not have chosen better."
Source: CQC inspection report
Specialisms
About Collingwood Court
Collingwood Court provides personal care in North Shields, North Tyneside, supporting residents to live with dignity and independence. The home is operated by Care UK Community Partnerships Ltd and can accommodate up to 63 residents. Following their most recent inspection on 14/01/2025, the Care Quality Commission rated Collingwood Court as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, mental health, older people, physical disability, younger adults. The NE29 postcode area has 8 registered care homes with a combined 467 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Collingwood Court is one of the care homes in North Tyneside — a local authority with 43 CQC-registered homes, 36 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Collingwood Court
- View Collingwood Court on Google Maps
- NHS care home finder near NE29 0LF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Collingwood Court's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Collingwood Court on 14/01/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Collingwood Court as Good for Responsive care on 14/01/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Collingwood Court as Good for Caring on 14/01/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Collingwood Court, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 63 residents and care tailored to caring for adults under 65 yrs, daily routines at Collingwood Court will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Collingwood Court?
Collingwood Court in North Shields is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 14/01/2025. The home has 63 beds.
How many beds does Collingwood Court have?
Collingwood Court has 63 beds and operates as a residential care home in North Shields.
Location
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Other Care Homes in NE29
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- Dashwood Manor Basingstoke · Requires improvement
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Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data