Cossins House Care Home, Cobham
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Cossins House Care Home
Cossins House is a residential care home providing personal care to up to 24 people. The service provides support to older people and those who live with dementia. At the time of our inspection there were 22 people using the service. Cossins House is a renovated property set in large grounds. People’s bedrooms are on two floors, with communal areas on the ground floor.
What residents and families say
People told us they did not have to wait when they needed support and did not feel rushed when staff provided their care.
People told us the home had a friendly atmosphere and said they got on well with the staff who supported them.
Source: CQC inspection report
Specialisms
About Cossins House Care Home
Cossins House Care Home is a residential care home in the heart of Cobham, Surrey, providing a supportive environment for those who need it most. The home is operated by Barchester Hellens Limited and can accommodate up to 26 residents. Following their most recent inspection on 26/05/2022, the Care Quality Commission rated Cossins House Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. The KT11 postcode area has 7 registered care homes with a combined 288 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Cossins House Care Home is one of the care homes in Surrey — a local authority with 381 CQC-registered homes, 288 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Cossins House Care Home
- View Cossins House Care Home on Google Maps
- NHS care home finder near KT11 3LZ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Cossins House Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Cossins House Care Home on 26/05/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Cossins House Care Home as Good for Responsive care on 26/05/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Cossins House Care Home as Good for Caring on 26/05/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Cossins House Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 26 residents and care tailored to caring for adults over 65 yrs, daily routines at Cossins House Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Cossins House Care Home?
Cossins House Care Home in Cobham is rated Good by the Care Quality Commission. The most recent inspection was on 26/05/2022. The home has 26 beds.
How many beds does Cossins House Care Home have?
Cossins House Care Home has 26 beds and operates as a residential care home in Cobham.
Location
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Other Care Homes in KT11
More from Barchester Hellens Limited
- Kingswood Court Care Home Bristol · Good
- Sutton Valence Care Home Maidstone · Good
- Flowerdown Care Home Winchester · Good
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data