Dovehaven Grove, Preston
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Dovehaven Grove
This comprehensive assessment was undertaken between 5 November to 3 December 2025; we visited the service on 5, 6 and 11 November 2025. We assessed all quality statements under the five key questions of Safe, Effective, Caring, Responsive and Well-Led. This assessment was undertaken as a result of safety concerns raised to the Care Quality Commission and to provide a rating under the new providers registration.
What residents and families say
Relatives told us they had been included in conversations about people’s care needs.
Source: CQC inspection report
Specialisms
About Dovehaven Grove
Dovehaven Grove is a residential care home in the heart of Preston, Lancashire, providing a supportive environment for those who need it most. The home is operated by DHCH14 Limited and can accommodate up to 55 residents. Following their most recent inspection on 15/02/2026, the Care Quality Commission rated Dovehaven Grove as Good. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive, Well-led; Requires Improvement for Safe. The home caters to a range of care needs, including sensory impairments, services for everyone, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment, whole population, younger adults. The PR5 postcode area has 22 registered care homes with a combined 579 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Dovehaven Grove is one of the care homes in Lancashire — a local authority with 421 CQC-registered homes, 325 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Dovehaven Grove
- View Dovehaven Grove on Google Maps
- NHS care home finder near PR5 6RE
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Dovehaven Grove's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Dovehaven Grove on 15/02/2026 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Dovehaven Grove as Good for Responsive care on 15/02/2026, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Dovehaven Grove as Good for Caring on 15/02/2026. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Dovehaven Grove, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 55 residents and care tailored to sensory impairments, daily routines at Dovehaven Grove will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Dovehaven Grove?
Dovehaven Grove in Preston is rated Good by the Care Quality Commission. The most recent inspection was on 15/02/2026. The home has 55 beds.
How many beds does Dovehaven Grove have?
Dovehaven Grove has 55 beds and operates as a residential care home in Preston.
Location
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Other Care Homes in PR5
More from DHCH14 Limited
- Brooklands Care Home Liverpool · Good
- Church View Liverpool · Good
- Garden Lodge Care Home Liverpool · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data