Drovers Call, Gainsborough
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Drovers Call
This assessment was conducted between 25 June to 29 July 2024. We assessed this service due to concerns we had regarding the safe support people received during times of distress.
What residents and families say
People told us they were happy with their care, felt safe and were treated well by staff.
One person said, “For me it's a perfect place because I want to be in my own space, but I know help is there and I have nothing to worry about.
“For me it's a perfect place because I want to be in my own space, but I know help is there and I have nothing to worry about.”
Source: CQC inspection report
Specialisms
About Drovers Call
Based in Gainsborough, within Lincolnshire, Drovers Call is a care home with nursing that aims to provide a warm and reassuring environment for every resident. The home is operated by Knights Care Limited and can accommodate up to 52 residents. Following their most recent inspection on 19/09/2024, the Care Quality Commission rated Drovers Call as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs, caring for people whose rights are restricted under the mental health act, substance misuse problems, eating disorders and physical disabilities. The service supports dementia, mental health, older people, people detained under the mental health act, people who misuse drugs and alcohol, people with an eating disorder, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The DN21 postcode area has 21 registered care homes with a combined 671 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Drovers Call is one of the care homes in Lincolnshire — a local authority with 286 CQC-registered homes, 207 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Drovers Call
- View Drovers Call on Google Maps
- NHS care home finder near DN21 1AN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Drovers Call's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Drovers Call on 19/09/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Drovers Call has nursing staff experienced in supporting people with sensory impairments and caring for adults under 65 yrs. In the most recent CQC inspection on 19/09/2024, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Drovers Call as Good for Safe care on 19/09/2024. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Drovers Call typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Drovers Call as Good for Caring on 19/09/2024. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Drovers Call?
Drovers Call in Gainsborough is rated Good by the Care Quality Commission. The most recent inspection was on 19/09/2024. The home has 52 beds.
How many beds does Drovers Call have?
Drovers Call has 52 beds and operates as a care home with nursing in Gainsborough.
Location
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Other Care Homes in DN21
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- Randolph House Care Home Scunthorpe · Good
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data