Dundoran Nursing and Residential Home, Birkenhead
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Dundoran Nursing and Residential Home
Date of Assessment: 28 January to 29 January 2025. Dundoran Nursing and Residential Home provides support to a maximum of 39 older people living with dementia and nursing needs. At the time of our assessment 28 people were living at the home. We received information which indicated people were living in a poorly maintained environment and were not receiving safe care.
What residents and families say
People told us the home was kept clean; the food was of a good quality, and they could access a range of social activities.
One person told us about some ongoing concerns which, when raised, the manager assured us would be addressed straightaway.
People described an open-door culture where the manager, and the wider management team, were available at any time.
Source: CQC inspection report
Specialisms
About Dundoran Nursing and Residential Home
Families in Birkenhead, Wirral looking for nursing care may wish to consider Dundoran Nursing and Residential Home, a registered care home with nursing in the area. The home is operated by Newbloom (Dundoran) Limited and can accommodate up to 39 residents. Following their most recent inspection on 12/03/2025, the Care Quality Commission rated Dundoran Nursing and Residential Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The CH43 postcode area has 16 registered care homes with a combined 582 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Dundoran Nursing and Residential Home is one of the care homes in Wirral — a local authority with 111 CQC-registered homes, 68 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Dundoran Nursing and Residential Home
- View Dundoran Nursing and Residential Home on Google Maps
- NHS care home finder near CH43 7PW
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Dundoran Nursing and Residential Home's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Dundoran Nursing and Residential Home on 12/03/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Dundoran Nursing and Residential Home has nursing staff experienced in supporting people with dementia and caring for adults over 65 yrs. In the most recent CQC inspection on 12/03/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Dundoran Nursing and Residential Home as Good for Safe care on 12/03/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Dundoran Nursing and Residential Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Dundoran Nursing and Residential Home as Good for Caring on 12/03/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Dundoran Nursing and Residential Home?
Dundoran Nursing and Residential Home in Birkenhead is rated Good by the Care Quality Commission. The most recent inspection was on 12/03/2025. The home has 39 beds.
How many beds does Dundoran Nursing and Residential Home have?
Dundoran Nursing and Residential Home has 39 beds and operates as a care home with nursing in Birkenhead.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data