Ellerslie Court, Southport
CQC Inspection Breakdown
| Safe | Inadequate |
| Effective | Inadequate |
| Caring | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Inadequate |
About Ellerslie Court
Date of assessment: 26 February to 27 March 2025. Ellerslie Court is a care home providing accommodation and personal care for up to 14 adults of all ages, some of whom are living with dementia. At the time of our assessment, there were 13 people living at the home. This assessment was carried out due to emerging risk.
What residents and families say
People told us they sometimes had to wait to receive the care they needed.
One family member told us, “There has been a big changeover and new agency staff coming in, there is sometimes a communication barrier, I hope that improves.
One person told us, “I can sometimes be waiting more than 15 minutes for a staff member to answer my call bell, they are very busy” and another person stated, “I will be moved out of my wheelchair at some point today, when staff are less busy.
Source: CQC inspection report
Specialisms
About Ellerslie Court
Ellerslie Court is a residential care home located in Southport, Sefton, where the team works to create a caring community that feels like a true home. The home is operated by Lotus Care (Ellerslie Court) Limited and can accommodate up to 14 residents. Following their most recent inspection on 17/07/2025, the Care Quality Commission rated Ellerslie Court as Inadequate. Across the five inspection categories, the home scored Requires Improvement for Caring and Responsive; Inadequate for Safe and Effective and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. The PR8 postcode area has 39 registered care homes with a combined 1066 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ellerslie Court is one of the care homes in Sefton — a local authority with 111 CQC-registered homes, 85 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ellerslie Court
- View Ellerslie Court on Google Maps
- NHS care home finder near PR8 2BT
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ellerslie Court's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ellerslie Court on 17/07/2025 and rated it Inadequate. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Ellerslie Court as Requires Improvement for Responsive care on 17/07/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Ellerslie Court as Requires Improvement for Caring on 17/07/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Ellerslie Court, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 14 residents and care tailored to caring for adults under 65 yrs, daily routines at Ellerslie Court will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Ellerslie Court?
Ellerslie Court in Southport is rated Inadequate by the Care Quality Commission. The most recent inspection was on 17/07/2025. The home has 14 beds.
How many beds does Ellerslie Court have?
Ellerslie Court has 14 beds and operates as a residential care home in Southport.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data