Elmglade Residential Home, Sutton
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Elmglade Residential Home
This assessment took place between 2 September and 5 September 2025. This service is a care home providing personal care to older people, many of whom live with dementia. At the time of our assessment there were 23 people using the service. The last rating for the service was good (published 25 May 2019). This assessment was carried out due to the length of time since our last rating. The rating remains good. Safeguarding people was a priority for the service.
What residents and families say
One person told us, “The carers are pleased to do things for you.
“The carers are pleased to do things for you. I feel very at home because of that. They are kind and caring. All of them.”
“I absolutely can’t fault them…I am never worried about leaving [family member] in their care. They do a great job, and my relative is settled and happy.”
Source: CQC inspection report
Specialisms
About Elmglade Residential Home
In the London region, Elmglade Residential Home is a residential care home serving families across the Sutton, Sutton area who are looking for trusted, quality care. The home is operated by Tissa Nihal Atapattu and can accommodate up to 24 residents. Following their most recent inspection on 29/09/2025, the Care Quality Commission rated Elmglade Residential Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. The SM3 postcode area has 3 registered care homes with a combined 91 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Elmglade Residential Home is one of the care homes in Sutton — a local authority with 69 CQC-registered homes, 64 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Elmglade Residential Home
- View Elmglade Residential Home on Google Maps
- NHS care home finder near SM3 8JH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Elmglade Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Elmglade Residential Home on 29/09/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Elmglade Residential Home as Good for Responsive care on 29/09/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Elmglade Residential Home as Good for Caring on 29/09/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Elmglade Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 24 residents and care tailored to caring for adults under 65 yrs, daily routines at Elmglade Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Elmglade Residential Home?
Elmglade Residential Home in Sutton is rated Good by the Care Quality Commission. The most recent inspection was on 29/09/2025. The home has 24 beds.
How many beds does Elmglade Residential Home have?
Elmglade Residential Home has 24 beds and operates as a residential care home in Sutton.
Location
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Other Care Homes in SM3
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data