Evergreen Lodge, Birkenhead
CQC Inspection Breakdown
| Safe | Good |
| Effective | Requires improvement |
| Caring | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
About Evergreen Lodge
:Evergreen Lodge is a care home that provides accommodation for up to 40 people who need help with nursing and personal care. At the time of our inspection 28 people lived in the home. Some people living in the home lived with dementia or other mental health issues.At our previous inspection in December 2019 the provider was in breach of regulations. At this inspection we found enough improvements had been made and the provider was no longer in breach of regulations.
What residents and families say
People told us they felt safe and were treated well and family members told us they were confident their relatives were safe.
One family member told us, “Since [Name] has become registered manager, we have noticed improvements in the environment, structure, communication and all standards.
“Since [Name] has become registered manager, we have noticed improvements in the environment, structure, communication and all standards.”
Source: CQC inspection report
Specialisms
About Evergreen Lodge
Serving the Birkenhead, Wirral community, Evergreen Lodge is a registered care home with nursing committed to delivering thoughtful, person-centred care. The home is operated by Evergreen Lodge Limited and can accommodate up to 40 residents. Following their most recent inspection on 06/11/2020, the Care Quality Commission rated Evergreen Lodge as Requires improvement. Across the five inspection categories, the home scored Good for Safe; Requires Improvement for Effective and Caring and Responsive and Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The CH42 postcode area has 14 registered care homes with a combined 344 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Evergreen Lodge is one of the care homes in Wirral — a local authority with 111 CQC-registered homes, 68 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Evergreen Lodge
- View Evergreen Lodge on Google Maps
- NHS care home finder near CH42 1NZ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Evergreen Lodge's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Evergreen Lodge on 06/11/2020 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Evergreen Lodge has nursing staff experienced in supporting people with dementia and caring for adults over 65 yrs. In the most recent CQC inspection on 06/11/2020, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Evergreen Lodge as Good for Safe care on 06/11/2020. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Evergreen Lodge typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Evergreen Lodge as Requires Improvement for Caring on 06/11/2020. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Evergreen Lodge?
Evergreen Lodge in Birkenhead is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 06/11/2020. The home has 40 beds.
How many beds does Evergreen Lodge have?
Evergreen Lodge has 40 beds and operates as a care home with nursing in Birkenhead.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data