Firbank House, Ashton Under Lyne
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Firbank House
Date of Assessment: 7 May 2024 to 3 June 2024 Firbank House is a residential care home providing personal care to up 42 people across two separate buildings. The service provides support to older people. At the time of our inspection there were 32 people using the service. The inspection was prompted in part by notification of an incident following which a person using the service died.
What residents and families say
People felt they could discuss concerns with the registered manager and action would be taken.
Source: CQC inspection report
Specialisms
About Firbank House
Firbank House is a residential care home in the heart of Ashton Under Lyne, Tameside, providing a supportive environment for those who need it most. The home is operated by Partnership Caring Ltd and can accommodate up to 42 residents. Following their most recent inspection on 11/09/2024, the Care Quality Commission rated Firbank House as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. The OL6 postcode area has 5 registered care homes with a combined 192 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Firbank House is one of the care homes in Tameside — a local authority with 35 CQC-registered homes, 24 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Firbank House
- View Firbank House on Google Maps
- NHS care home finder near OL6 8PN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Firbank House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Firbank House on 11/09/2024 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Firbank House as Good for Responsive care on 11/09/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Firbank House as Good for Caring on 11/09/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Firbank House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 42 residents and care tailored to dementia, daily routines at Firbank House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Firbank House?
Firbank House in Ashton Under Lyne is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 11/09/2024. The home has 42 beds.
How many beds does Firbank House have?
Firbank House has 42 beds and operates as a residential care home in Ashton Under Lyne.
Location
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Other Care Homes in OL6
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data