Fleetwood Heights, Halifax
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Fleetwood Heights
Dates of assessment were from 22 October to 19 November 2025. This was the first assessment for this newly registered service and included visits to the service on 22 October and 7 November 2025. Fleetwood Heights is a care home providing nursing and personal care for up to 72 adults, some of whom may be living with dementia or have physical disabilities. At the time of our assessment there were 16 people living at the service.
What residents and families say
One person told us, “[The staff] are special people who really care for me.
One relative said, “We have been told that we can visit at any time and we can take [family member] out as they wish.
One person said, “I have told staff I like to get up between 8am and 9am but as I need 2 staff, I have to wait until they are free.
Source: CQC inspection report
Specialisms
About Fleetwood Heights
Fleetwood Heights is a care home with nursing located in Halifax, Calderdale, where the team works to create a caring community that feels like a true home. The home is operated by Harbour Healthcare Ltd and can accommodate up to 72 residents. Following their most recent inspection on 11/02/2026, the Care Quality Commission rated Fleetwood Heights as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The HX4 postcode area has 4 registered care homes with a combined 137 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Fleetwood Heights is one of the care homes in Calderdale — a local authority with 46 CQC-registered homes, 32 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Fleetwood Heights
- View Fleetwood Heights on Google Maps
- NHS care home finder near HX4 8HE
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Fleetwood Heights's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Fleetwood Heights on 11/02/2026 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Fleetwood Heights has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 11/02/2026, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Fleetwood Heights as Requires Improvement for Safe care on 11/02/2026. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Fleetwood Heights typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Fleetwood Heights as Good for Caring on 11/02/2026. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Fleetwood Heights?
Fleetwood Heights in Halifax is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 11/02/2026. The home has 72 beds.
How many beds does Fleetwood Heights have?
Fleetwood Heights has 72 beds and operates as a care home with nursing in Halifax.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data