Florence Road, Bournemouth
CQC Inspection Breakdown
| Safe | Good |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Good |
About Florence Road
Florence Road is registered to provide care, treatment and support for up to 43 people. The home specialises in providing nursing care and support to people who are living with complex neurological and long-term conditions. At the time of this assessment, there were 37 people living at the home. This assessment was prompted by fire safety concerns within the home, however, following this assessment we are assured by the arrangements in place to keep people safe.
What residents and families say
People told us they were happy and felt safe living at the home.
Source: CQC inspection report
Specialisms
About Florence Road
Florence Road in Bournemouth offers round-the-clock nursing alongside personal care, helping residents maintain their wellbeing and sense of belonging. The home is operated by Shelley Park Limited and can accommodate up to 43 residents. Following their most recent inspection on 07/11/2024, the Care Quality Commission rated Florence Road as Good. Across the five inspection categories, the home scored Good for Safe, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs and physical disabilities. The service supports physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and personal care and treatment of disease, disorder or injury. The BH5 postcode area has 9 registered care homes with a combined 220 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Florence Road is one of the care homes in Bournemouth, Christchurch and Poole — a local authority with 135 CQC-registered homes, 126 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Florence Road
- View Florence Road on Google Maps
- NHS care home finder near BH5 1HQ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Florence Road's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Florence Road on 07/11/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Florence Road has nursing staff experienced in supporting people with caring for adults under 65 yrs and physical disabilities. In the most recent CQC inspection on 07/11/2024, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Florence Road as Good for Safe care on 07/11/2024. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Florence Road typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Florence Road as registered for Caring on 07/11/2024. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Florence Road?
Florence Road in Bournemouth is rated Good by the Care Quality Commission. The most recent inspection was on 07/11/2024. The home has 43 beds.
How many beds does Florence Road have?
Florence Road has 43 beds and operates as a care home with nursing in Bournemouth.
Location
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Other Care Homes in BH5
More from Shelley Park Limited
- Clarendon House Bournemouth · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data