George Potter House, London
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About George Potter House
Date of Assessment: 23 January 2025. George Potter House is a care home providing nursing and personal care to older people. At the time of this assessment there were 37 older people residing at the care home of whom approximately half were living with dementia.
What residents and families say
People said they felt safe and generally happy living there.
People said the new managers had made a good start improving the care home.
“Overall my husband and I were very pleased with my [family members] care at George Potter House. The staff always treated them with dignity and compassion.”
Source: CQC inspection report
Specialisms
About George Potter House
George Potter House is a care home with nursing located in London, Wandsworth, where the team works to create a caring community that feels like a true home. The home is operated by Sovereign (George Potter) Limited and can accommodate up to 69 residents. Following their most recent inspection on 10/04/2025, the Care Quality Commission rated George Potter House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment. Regulated activities at the home include accommodation for persons who require nursing or personal care and diagnostic and screening procedures and treatment of disease, disorder or injury. The SW11 postcode area has 3 registered care homes with a combined 178 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
George Potter House is one of the care homes in Wandsworth — a local authority with 26 CQC-registered homes, 24 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for George Potter House
- View George Potter House on Google Maps
- NHS care home finder near SW11 3JR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to George Potter House's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected George Potter House on 10/04/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
George Potter House has nursing staff experienced in supporting people with sensory impairments and dementia. In the most recent CQC inspection on 10/04/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated George Potter House as Good for Safe care on 10/04/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at George Potter House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated George Potter House as Good for Caring on 10/04/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for George Potter House?
George Potter House in London is rated Good by the Care Quality Commission. The most recent inspection was on 10/04/2025. The home has 69 beds.
How many beds does George Potter House have?
George Potter House has 69 beds and operates as a care home with nursing in London.
Location
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Other Care Homes in SW11
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data