Gingercroft Residential Home, Stafford
CQC Inspection Breakdown
| Safe | Good |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Gingercroft Residential Home
Date of assessment: 26 June 2024 to 2 July 2024. Reason for assessment: We were checking the provider had made improvements following the last inspection, as it was previously rated inadequate with multiple breaches of legal regulations. The overall rating at this assessment was requires improvement. This was an improvement on the last inspection where the service was rated inadequate. The service had made improvements and are no longer in breach of regulations.
What residents and families say
People told us they felt safe and they felt able to raise concerns if this was needed.
“They [the management and staff] have worked incredibly hard to try and raise standards and real time and effort.”
Source: CQC inspection report
Specialisms
About Gingercroft Residential Home
Families in Stafford, Staffordshire looking for residential care may wish to consider Gingercroft Residential Home, a registered residential care home in the area. The home is operated by Sallong Limited and can accommodate up to 21 residents. Following their most recent inspection on 18/09/2024, the Care Quality Commission rated Gingercroft Residential Home as Requires improvement. Across the five inspection categories, the home scored Good for Safe, Caring, Responsive; Requires Improvement for Effective and Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. The ST20 postcode area has 1 registered care homes with a combined 21 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Gingercroft Residential Home is one of the care homes in Staffordshire — a local authority with 266 CQC-registered homes, 182 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Gingercroft Residential Home
- View Gingercroft Residential Home on Google Maps
- NHS care home finder near ST20 0DB
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Gingercroft Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Gingercroft Residential Home on 18/09/2024 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Gingercroft Residential Home as Good for Responsive care on 18/09/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Gingercroft Residential Home as Good for Caring on 18/09/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Gingercroft Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 21 residents and care tailored to dementia, daily routines at Gingercroft Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Gingercroft Residential Home?
Gingercroft Residential Home in Stafford is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 18/09/2024. The home has 21 beds.
How many beds does Gingercroft Residential Home have?
Gingercroft Residential Home has 21 beds and operates as a residential care home in Stafford.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data