Great Oaks, Bournemouth
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Great Oaks
Great Oaks is registered to provide care, nursing and support for up to 80 people. The home provides residential and nursing care for older adults, some of whom are living with dementia. At the time of this assessment, there were 59 people living at the service. This was the first inspection of the key questions, effective, caring and responsive since the service registered with CQC, therefore we included all the quality statements under the 3 key questions.
What residents and families say
People told us they were happy with the care and support at Great Oaks.
Relatives told us staff were kind and caring, they were reassured their loved ones were treated with dignity and respect.
Relatives told us they knew how to raise a concern and were confident the manager would act.
Source: CQC inspection report
Specialisms
About Great Oaks
Great Oaks provides nursing and personal care in Bournemouth, Bournemouth, Christchurch and Poole, supporting residents to live with dignity and independence. The home is operated by Welford Healthcare South Ltd and can accommodate up to 80 residents. Following their most recent inspection on 23/07/2025, the Care Quality Commission rated Great Oaks as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The BH11 postcode area has 4 registered care homes with a combined 109 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Great Oaks is one of the care homes in Bournemouth, Christchurch and Poole — a local authority with 135 CQC-registered homes, 126 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Great Oaks
- View Great Oaks on Google Maps
- NHS care home finder near BH11 9DP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Great Oaks's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Great Oaks on 23/07/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Great Oaks has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 23/07/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Great Oaks as Good for Safe care on 23/07/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Great Oaks typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Great Oaks as Good for Caring on 23/07/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Great Oaks?
Great Oaks in Bournemouth is rated Good by the Care Quality Commission. The most recent inspection was on 23/07/2025. The home has 80 beds.
How many beds does Great Oaks have?
Great Oaks has 80 beds and operates as a care home with nursing in Bournemouth.
Location
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Other Care Homes in BH11
More from Welford Healthcare South Ltd
- Hamble Heights Southampton · Good
- Oakdale Poole · Good
- Bowbrook Lichfield · Not Yet Rated
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data