Greenhill Residential Care Home, Newton Abbot
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Greenhill Residential Care Home
Greenhill Residential Care Home provides accommodation to a maximum of 36 people who require support with personal care. At the time of this inspection there were 35 people living there. The assessment was completed between 08 February 2024 and 22 February 2024. A site visit to gather peoples’ experiences and observe care practices was carried out on 08 February 2024.
What residents and families say
People told us they felt safe, staff knew them well and knew how to support them.
People told us the service was always clean and staff kept their rooms clean and tidy.
One person said, “The carers can’t do enough.
Source: CQC inspection report
Specialisms
About Greenhill Residential Care Home
Greenhill Residential Care Home, a residential care home in Newton Abbot, Devon, welcomes residents who need day-to-day personal care in a homely setting. The home is operated by QH Greenhill Limited and can accommodate up to 36 residents. Following their most recent inspection on 11/07/2024, the Care Quality Commission rated Greenhill Residential Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment. The TQ12 postcode area has 23 registered care homes with a combined 611 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Greenhill Residential Care Home is one of the care homes in Devon — a local authority with 311 CQC-registered homes, 261 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Greenhill Residential Care Home
- View Greenhill Residential Care Home on Google Maps
- NHS care home finder near TQ12 3QT
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Greenhill Residential Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Greenhill Residential Care Home on 11/07/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Greenhill Residential Care Home as Good for Responsive care on 11/07/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Greenhill Residential Care Home as Good for Caring on 11/07/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Greenhill Residential Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 36 residents and care tailored to sensory impairments, daily routines at Greenhill Residential Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Greenhill Residential Care Home?
Greenhill Residential Care Home in Newton Abbot is rated Good by the Care Quality Commission. The most recent inspection was on 11/07/2024. The home has 36 beds.
How many beds does Greenhill Residential Care Home have?
Greenhill Residential Care Home has 36 beds and operates as a residential care home in Newton Abbot.
Location
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Other Care Homes in TQ12
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data