Greenwood, Bexhill On Sea
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Greenwood
Greenwood is a residential home providing short stay respite care for 15 young people and adults. People using the service had a learning disability and may also have a physical disability, sensory impairment or mental health issues. 140 people had used the service in the past year for short stays and respite care. The length of time people stayed was dependent on the needs of the individual and their relatives/carers.
What residents and families say
People we spoke with told us they felt safe.
“There is no service like this,”
Source: CQC inspection report
Specialisms
About Greenwood
Based in Bexhill On Sea, within East Sussex, Greenwood is a residential care home that aims to provide a warm and reassuring environment for every resident. The home is operated by East Sussex County Council and can accommodate up to 15 residents. Following their most recent inspection on 21/01/2020, the Care Quality Commission rated Greenwood as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, learning disabilities, caring for adults over 65 yrs and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, older people, physical disability, sensory impairment. The TN39 postcode area has 18 registered care homes with a combined 633 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Greenwood is one of the care homes in East Sussex — a local authority with 287 CQC-registered homes, 234 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Greenwood
- View Greenwood on Google Maps
- NHS care home finder near TN39 4HP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Greenwood's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Greenwood on 21/01/2020 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Greenwood as Good for Responsive care on 21/01/2020, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Greenwood as Good for Caring on 21/01/2020. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Greenwood, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 15 residents and care tailored to sensory impairments, daily routines at Greenwood will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Greenwood?
Greenwood in Bexhill On Sea is rated Good by the Care Quality Commission. The most recent inspection was on 21/01/2020. The home has 15 beds.
How many beds does Greenwood have?
Greenwood has 15 beds and operates as a residential care home in Bexhill On Sea.
Location
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Other Care Homes in TN39
More from East Sussex County Council
- Milton Grange Eastbourne · Good
- Grangemead Hailsham · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data