Herons Park Nursing Home, Kidderminster

Reviewed by the carehome.page editorial team · Last updated 13 March 2026
Rating
Requires improvement
Beds
82
Type
Nursing
Inspected
Aug 2023
Address Heronswood Road,Kidderminster, DY10 4EX
Beds 82
Type Care home with nursing
Provider Regency Oldhomes Limited

CQC Inspection Breakdown

Safe Requires improvement
Effective Requires improvement
Caring Good
Responsive Good
Well-led Requires improvement

About Herons Park Nursing Home

Herons Park Nursing Home is a care home providing personal and nursing care to up to 82 people on three floors of one building. The home service provides support to younger adults, older people, people living with dementia and people with physical disabilities. At the time of our inspection there were 50 people using the service.

Source: CQC inspection report

Specialisms

Caring for adults under 65 yrsDementiaCaring for adults over 65 yrsPhysical disabilities

About Herons Park Nursing Home

Serving the Kidderminster, Worcestershire community, Herons Park Nursing Home is a registered care home with nursing committed to delivering thoughtful, person-centred care. The home is operated by Regency Oldhomes Limited and can accommodate up to 82 residents. Following their most recent inspection on 08/09/2023, the Care Quality Commission rated Herons Park Nursing Home as Requires improvement. Across the five inspection categories, the home scored Good for Caring, Responsive; Requires Improvement for Safe and Effective and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The DY10 postcode area has 18 registered care homes with a combined 578 beds — so there are options to compare in the local area.

Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.

Herons Park Nursing Home is one of the care homes in Worcestershire — a local authority with 177 CQC-registered homes, 130 of which are rated Good or Outstanding.

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Further Reading & Official Sources

We link to official and independent sources so families can verify the information on this page.

What to Expect When Visiting

When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.

  • Try to visit at different times of day, including mealtimes, to see the home in action.
  • Speak with staff and, if possible, current residents or their families about their experience.
  • Ask about the nurse-to-resident ratio, especially during nights and weekends.
  • Check whether the home can manage any specific medical conditions or equipment needs.
  • Check whether outside spaces are secure and whether activities are tailored for people with dementia.
  • Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.

Questions to Ask When Visiting

It can be hard to know what to ask during a care home visit. Here are some questions tailored to Herons Park Nursing Home's type of care that may help guide your conversation:

  1. 1 What medical conditions do your nurses have experience managing?
  2. 2 How quickly can a nurse attend to a resident in an emergency?
  3. 3 Are there regular GP visits, or do residents need to travel for appointments?
  4. 4 What is your approach to pain management and end-of-life care?

For a more complete checklist, see our guide to choosing a care home.

Official CQC Inspection Report

The Care Quality Commission last inspected Herons Park Nursing Home on 08/09/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.

Read the full CQC report

What families typically look for

  • - Whether nurses are on-site 24 hours and their qualifications
  • - How the home manages medication and medical emergencies
  • - Staff-to-resident ratios, especially overnight
  • - Specialist dementia training and secure outdoor spaces

These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.

Frequently Asked Questions

What medical conditions do your nurses have experience managing?

Herons Park Nursing Home has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 08/09/2023, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.

How quickly can a nurse attend to a resident in an emergency?

CQC inspectors rated Herons Park Nursing Home as Requires Improvement for Safe care on 08/09/2023. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.

Are there regular GP visits, or do residents need to travel for appointments?

Residents at Herons Park Nursing Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.

What is your approach to pain management and end-of-life care?

CQC inspectors rated Herons Park Nursing Home as Good for Caring on 08/09/2023. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.

What is the CQC rating for Herons Park Nursing Home?

Herons Park Nursing Home in Kidderminster is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 08/09/2023. The home has 82 beds.

How many beds does Herons Park Nursing Home have?

Herons Park Nursing Home has 82 beds and operates as a care home with nursing in Kidderminster.

Location

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Helpful Guides for Families

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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data

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