Holy Cross Care Homes Limited, Shrewsbury
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Holy Cross Care Homes Limited
: Holy Cross is a residential care home that was providing personal care to 51 people at the time of the inspection, some of whom were living with dementia. It is registered for a total of 57 beds. Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained rated Good overall Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme.
Source: CQC inspection report
Specialisms
About Holy Cross Care Homes Limited
In the West Midlands region, Holy Cross Care Homes Limited is a residential care home serving families across the Shrewsbury, Shropshire area who are looking for trusted, quality care. The home is operated by Holy Cross Care Homes Limited and can accommodate up to 57 residents. Following their most recent inspection on 01/01/2019, the Care Quality Commission rated Holy Cross Care Homes Limited as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. The SY2 postcode area has 8 registered care homes with a combined 366 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Holy Cross Care Homes Limited is one of the care homes in Shropshire — a local authority with 115 CQC-registered homes, 82 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Holy Cross Care Homes Limited
- View Holy Cross Care Homes Limited on Google Maps
- NHS care home finder near SY2 6AP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Holy Cross Care Homes Limited's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Holy Cross Care Homes Limited on 01/01/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Holy Cross Care Homes Limited as Good for Responsive care on 01/01/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Holy Cross Care Homes Limited as Good for Caring on 01/01/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Holy Cross Care Homes Limited, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 57 residents and care tailored to dementia, daily routines at Holy Cross Care Homes Limited will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Holy Cross Care Homes Limited?
Holy Cross Care Homes Limited in Shrewsbury is rated Good by the Care Quality Commission. The most recent inspection was on 01/01/2019. The home has 57 beds.
How many beds does Holy Cross Care Homes Limited have?
Holy Cross Care Homes Limited has 57 beds and operates as a residential care home in Shrewsbury.
Location
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Other Care Homes in SY2
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data