Hooklands Care Home, Chichester
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Hooklands Care Home
Hooklands Care Home provides accommodation with personal care for people over the age of 65. The service is registered to accommodate up to 27 people and was providing personal care to 23 people at the time of the inspection. People have a range of care and support needs including diabetes, epilepsy and some people are living with dementia and the frailties of old age. Any nursing needs were provided by community nursing services.
What residents and families say
One person told us, "They do a good job looking after my health.
"They do a good job looking after my health."
“Staff are listened to by the registered manager and they (the provider) phones every day and comes in regularly to ask how things are going.”
Source: CQC inspection report
Specialisms
About Hooklands Care Home
In the South East region, Hooklands Care Home is a residential care home serving families across the Chichester, West Sussex area who are looking for trusted, quality care. The home is operated by Hooklands Limited and can accommodate up to 27 residents. Following their most recent inspection on 08/11/2022, the Care Quality Commission rated Hooklands Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, learning disabilities, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, older people, physical disability, younger adults. The PO20 postcode area has 19 registered care homes with a combined 587 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Hooklands Care Home is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Hooklands Care Home
- View Hooklands Care Home on Google Maps
- NHS care home finder near PO20 8PF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Hooklands Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Hooklands Care Home on 08/11/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Hooklands Care Home as Good for Responsive care on 08/11/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Hooklands Care Home as Good for Caring on 08/11/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Hooklands Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 27 residents and care tailored to caring for adults under 65 yrs, daily routines at Hooklands Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Hooklands Care Home?
Hooklands Care Home in Chichester is rated Good by the Care Quality Commission. The most recent inspection was on 08/11/2022. The home has 27 beds.
How many beds does Hooklands Care Home have?
Hooklands Care Home has 27 beds and operates as a residential care home in Chichester.
Location
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Other Care Homes in PO20
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data