Inglewood Residential Home, Willenhall
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Inglewood Residential Home
Date of Assessment: 22 April 2025 to 13 May 2025. This assessment was carried out in response to CQC receiving information of concern. The service is a residential care home registered to provide accommodation and personal to older people, younger adults and those living with dementia.The providers systems were not always effective in ensuring people received safe care and treatment. Medicines systems were not effective and risks to people were not consistently reviewed when needs changed.
What residents and families say
People told us they felt safe living at the service.
People told us staff were kind and caring and felt they had good relationships with the staff.
People told us they had regular input from their doctor.
Source: CQC inspection report
Specialisms
About Inglewood Residential Home
Inglewood Residential Home is a residential care home in the heart of Willenhall, Walsall, providing a supportive environment for those who need it most. The home is operated by Inglewood Residential Home Limited and can accommodate up to 20 residents. Following their most recent inspection on 04/07/2025, the Care Quality Commission rated Inglewood Residential Home as Requires improvement. Across the five inspection categories, the home scored Good for Caring, Responsive; Requires Improvement for Safe and Effective and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. The WV13 postcode area has 7 registered care homes with a combined 128 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Inglewood Residential Home is one of the care homes in Walsall — a local authority with 72 CQC-registered homes, 41 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Inglewood Residential Home
- View Inglewood Residential Home on Google Maps
- NHS care home finder near WV13 1SP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Inglewood Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Inglewood Residential Home on 04/07/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Inglewood Residential Home as Good for Responsive care on 04/07/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Inglewood Residential Home as Good for Caring on 04/07/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Inglewood Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 20 residents and care tailored to caring for adults under 65 yrs, daily routines at Inglewood Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Inglewood Residential Home?
Inglewood Residential Home in Willenhall is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 04/07/2025. The home has 20 beds.
How many beds does Inglewood Residential Home have?
Inglewood Residential Home has 20 beds and operates as a residential care home in Willenhall.
Location
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Other Care Homes in WV13
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data