Jubilee Court, Stevenage
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Jubilee Court
Jubilee Court is a residential care home providing personal to up to 91 people. The service provides support to older people, some of whom are living with dementia, in one purpose-built building. At the time of our inspection there were 88 people using the service.
What residents and families say
People told us in most cases this was done in a person-centred way.
People told us that their needs were met, and staff were nice.
Source: CQC inspection report
Specialisms
About Jubilee Court
For families seeking quality care in Stevenage, Hertfordshire, Jubilee Court is a registered residential care home with a commitment to resident wellbeing. The home is operated by Quantum Care Limited and can accommodate up to 91 residents. Following their most recent inspection on 07/12/2022, the Care Quality Commission rated Jubilee Court as Good. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive, Well-led; Requires Improvement for Safe. The home caters to a range of care needs, including dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability. The SG1 postcode area has 8 registered care homes with a combined 370 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Jubilee Court is one of the care homes in Hertfordshire — a local authority with 259 CQC-registered homes, 175 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Jubilee Court
- View Jubilee Court on Google Maps
- NHS care home finder near SG1 5BS
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Jubilee Court's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Jubilee Court on 07/12/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Jubilee Court as Good for Responsive care on 07/12/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Jubilee Court as Good for Caring on 07/12/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Jubilee Court, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 91 residents and care tailored to dementia, daily routines at Jubilee Court will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Jubilee Court?
Jubilee Court in Stevenage is rated Good by the Care Quality Commission. The most recent inspection was on 07/12/2022. The home has 91 beds.
How many beds does Jubilee Court have?
Jubilee Court has 91 beds and operates as a residential care home in Stevenage.
Location
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Other Care Homes in SG1
More from Quantum Care Limited
- Mantles Court Biggleswade · Good
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- Fosse House St Albans · Good
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- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data