Keychange Charity Fair Havens Care Home, Southampton
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Keychange Charity Fair Havens Care Home
We carried out this assessment between 22 January and 23 February 2024. We completed inspection site visits on 22 and 23 January 2024. We looked at the following quality statements as part of the assessment, safe and effective staffing, medicines optimisation and safeguarding. Keychange Charity Fair Havens Care Home is a care home that provides accommodation and personal care for up to 23 people. The service specialises in providing care for adults over 65 years of age.
What residents and families say
People told us there were enough staff in place to meet their needs and that staff were attentive, competent and kind.
“I love living in this room here”
“They [staff] do a really good job here.”
Source: CQC inspection report
Specialisms
About Keychange Charity Fair Havens Care Home
Keychange Charity Fair Havens Care Home in Southampton offers personal care in a supportive residential setting, helping residents maintain their wellbeing and sense of belonging. The home is operated by Keychange Charity and can accommodate up to 23 residents. Following their most recent inspection on 13/08/2024, the Care Quality Commission rated Keychange Charity Fair Havens Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability. The SO16 postcode area has 14 registered care homes with a combined 534 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Keychange Charity Fair Havens Care Home is one of the care homes in Southampton — a local authority with 53 CQC-registered homes, 42 of which are rated Good or Outstanding.
Researching care homes in Southampton?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for Keychange Charity Fair Havens Care Home
- View Keychange Charity Fair Havens Care Home on Google Maps
- NHS care home finder near SO16 7DD
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Keychange Charity Fair Havens Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Keychange Charity Fair Havens Care Home on 13/08/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Keychange Charity Fair Havens Care Home as Good for Responsive care on 13/08/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Keychange Charity Fair Havens Care Home as Good for Caring on 13/08/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Keychange Charity Fair Havens Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 23 residents and care tailored to dementia, daily routines at Keychange Charity Fair Havens Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Keychange Charity Fair Havens Care Home?
Keychange Charity Fair Havens Care Home in Southampton is rated Good by the Care Quality Commission. The most recent inspection was on 13/08/2024. The home has 23 beds.
How many beds does Keychange Charity Fair Havens Care Home have?
Keychange Charity Fair Havens Care Home has 23 beds and operates as a residential care home in Southampton.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you Keychange Charity Fair Havens Care Home?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/keychange-charity-fair-havens-care-home-southampton/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">Keychange Charity Fair Havens Care Home</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in SO16
More from Keychange Charity
- Keychange Charity Alexander House Care Home London · Good
- Keychange Charity Erith House Care Home Torquay · Good
- Keychange Charity Rose Lawn Care Home Sidmouth · Outstanding
Similar Dementia homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data