Lime House, Nr Warrington
CQC Inspection Breakdown
| Safe | Inadequate |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
About Lime House
This service is a residential care home providing support to older people. At the time of the inspection 26 people lived at the service. We carried out this comprehensive assessment in response to concerns about the quality and safety of care people received. The provider’s systems for investigating, reporting, and learning were not robust, and appropriate actions were not always taken in response.
What residents and families say
One person told us, “I do like it here.
“The staff are alright. There are usually enough apart from busy times, they could probably do with a few more staff”
“Anything that you want at any time, you can ring the bell, and normally someone [staff] will knock on your door in a few seconds, quick as they can make it, they do come to you fairly quickly.”
Source: CQC inspection report
Specialisms
About Lime House
For families seeking quality care in Nr Warrington, Wigan, Lime House is a registered residential care home with a commitment to resident wellbeing. The home is operated by Nugent Care and can accommodate up to 32 residents. Following their most recent inspection on 29/12/2025, the Care Quality Commission rated Lime House as Requires improvement. Across the five inspection categories, the home scored Good for Caring; Requires Improvement for Effective and Responsive and Well-led; Inadequate for Safe. The home caters to a range of care needs, including dementia, mental health conditions and caring for adults over 65 yrs. The service supports dementia, mental health, older people. The WA3 postcode area has 9 registered care homes with a combined 195 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Lime House is one of the care homes in Wigan — a local authority with 57 CQC-registered homes, 49 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Lime House
- View Lime House on Google Maps
- NHS care home finder near WA3 1HF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Lime House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Lime House on 29/12/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Lime House as Requires Improvement for Responsive care on 29/12/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Lime House as Good for Caring on 29/12/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Lime House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 32 residents and care tailored to dementia, daily routines at Lime House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Lime House?
Lime House in Nr Warrington is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 29/12/2025. The home has 32 beds.
How many beds does Lime House have?
Lime House has 32 beds and operates as a residential care home in Nr Warrington.
Location
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Other Care Homes in WA3
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data