Lindisfarne Birtley, Chester Le Street
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Lindisfarne Birtley
Date of Assessment: 2 to 23 May 2025. Lindisfarne Birtley is a care home providing nursing and personal care for up to 66 people who have physical health conditions, mental health needs or are living with dementia. At the time of the inspection, 59 people used the service. Staff treated people with dignity and kindness. People experienced a wide range of activities. The catering staff understood people’s needs and ensured people received enjoyable, nutritious meals.
What residents and families say
People told us they felt listened to and consulted around how their care and support should be provided.
People felt safe and their human rights were fully promoted.
People felt able to complain and were confident action would be taken and improvements would be made.
Source: CQC inspection report
Specialisms
About Lindisfarne Birtley
Lindisfarne Birtley is a care home with nursing in the heart of Chester Le Street, Gateshead, providing a supportive environment for those who need it most. The home is operated by Gainford Care Homes Limited and can accommodate up to 66 residents. Following their most recent inspection on 13/06/2025, the Care Quality Commission rated Lindisfarne Birtley as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, mental health, older people, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The DH3 postcode area has 9 registered care homes with a combined 367 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Lindisfarne Birtley is one of the care homes in Gateshead — a local authority with 50 CQC-registered homes, 44 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Lindisfarne Birtley
- View Lindisfarne Birtley on Google Maps
- NHS care home finder near DH3 1LU
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Lindisfarne Birtley's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Lindisfarne Birtley on 13/06/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Lindisfarne Birtley has nursing staff experienced in supporting people with sensory impairments and caring for adults under 65 yrs. In the most recent CQC inspection on 13/06/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Lindisfarne Birtley as Good for Safe care on 13/06/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Lindisfarne Birtley typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Lindisfarne Birtley as Good for Caring on 13/06/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Lindisfarne Birtley?
Lindisfarne Birtley in Chester Le Street is rated Good by the Care Quality Commission. The most recent inspection was on 13/06/2025. The home has 66 beds.
How many beds does Lindisfarne Birtley have?
Lindisfarne Birtley has 66 beds and operates as a care home with nursing in Chester Le Street.
Location
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Other Care Homes in DH3
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data