Malborn Teroan House, Mansfield
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Malborn Teroan House
Malborn Teroan House is a residential care home providing accommodation for people who need personal or nursing care. Six people, aged 18 and over, were supported at the time of the inspection. The service can support up to six people, and consisted of two 3-bed, semi-detached, houses on the same site. The service specialised in caring for people who had mental health support needs or issues relating to the misuse of drugs or alcohol.
What residents and families say
People told us they felt safe living in the service.
Source: CQC inspection report
Specialisms
About Malborn Teroan House
Situated in the NG20 postcode district of Mansfield, Nottinghamshire, Malborn Teroan House operates as a residential care home focused on personalised, compassionate care. The home is operated by Cygnet Behavioural Health Limited and can accommodate up to 6 residents. Following their most recent inspection on 12/11/2021, the Care Quality Commission rated Malborn Teroan House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, mental health conditions, caring for adults over 65 yrs and substance misuse problems. The service supports mental health, older people, people who misuse drugs and alcohol, younger adults. The NG20 postcode area has 10 registered care homes with a combined 349 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Malborn Teroan House is one of the care homes in Nottinghamshire — a local authority with 280 CQC-registered homes, 221 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Malborn Teroan House
- View Malborn Teroan House on Google Maps
- NHS care home finder near NG20 9EN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Malborn Teroan House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Malborn Teroan House on 12/11/2021 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Malborn Teroan House as Good for Responsive care on 12/11/2021, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Malborn Teroan House as Good for Caring on 12/11/2021. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Malborn Teroan House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to caring for adults under 65 yrs, daily routines at Malborn Teroan House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Malborn Teroan House?
Malborn Teroan House in Mansfield is rated Good by the Care Quality Commission. The most recent inspection was on 12/11/2021. The home has 6 beds.
How many beds does Malborn Teroan House have?
Malborn Teroan House has 6 beds and operates as a residential care home in Mansfield.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data