Mary House, Hastings
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Mary House
Mary House is a care home providing personal and nursing care to up to 15 people. The service provides support to people with complex learning disabilities, autistic people, and people with physical disabilities. At the time of our inspection there were 14 people using the service.
What residents and families say
“I am really happy with the care, communication has improved and I know my loved one is safe, and that means everything to me, I can relax knowing that,”
“ I am really pleased with Mary House, they are very caring and keep me informed, when I visit I am welcomed, my loved one is settled and happy.”
“Definitely improved, there is a lot more going on, staff are happy in their work and that makes everyone happy,”
Source: CQC inspection report
Specialisms
About Mary House
Mary House is a care home with nursing in the heart of Hastings, East Sussex, providing a supportive environment for those who need it most. The home is operated by Martha Trust and can accommodate up to 15 residents. Following their most recent inspection on 09/10/2025, the Care Quality Commission rated Mary House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including learning disabilities and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, physical disability. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The TN34 postcode area has 18 registered care homes with a combined 470 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Mary House is one of the care homes in East Sussex — a local authority with 287 CQC-registered homes, 234 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Mary House
- View Mary House on Google Maps
- NHS care home finder near TN34 2RY
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Mary House's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Mary House on 09/10/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Mary House has nursing staff experienced in supporting people with learning disabilities and physical disabilities. In the most recent CQC inspection on 09/10/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Mary House as Good for Safe care on 09/10/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Mary House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Mary House as Good for Caring on 09/10/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Mary House?
Mary House in Hastings is rated Good by the Care Quality Commission. The most recent inspection was on 09/10/2025. The home has 15 beds.
How many beds does Mary House have?
Mary House has 15 beds and operates as a care home with nursing in Hastings.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data