Mountview, Bexleyheath
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Requires improvement |
| Responsive | Good |
| Well-led | Good |
About Mountview
Mountview is an 8 bedded care home supporting adults with a learning disability or autistic people. At the time of our assessment 8 people were using the service. The last rating at the service was Good (published 10 January 2018). The rating has changed to Requires Improvement. We undertook this assessment due to the time since our last assessment. We looked at 8 quality statements.
Source: CQC inspection report
Specialisms
About Mountview
Situated in the DA6 postcode district of Bexleyheath, Bexley, Mountview operates as a residential care home focused on personalised, compassionate care. The home is operated by Bexley Independent Living Services Limited and can accommodate up to 8 residents. Following their most recent inspection on 27/11/2025, the Care Quality Commission rated Mountview as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Responsive, Well-led; Requires Improvement for Safe and Caring. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and caring for adults over 65 yrs. The service supports learning disabilities or autistic spectrum disorder, older people, younger adults. The DA6 postcode area has 1 registered care homes with a combined 8 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Mountview is one of the care homes in Bexley — a local authority with 31 CQC-registered homes, 21 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Mountview
- View Mountview on Google Maps
- NHS care home finder near DA6 8LX
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Mountview's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Mountview on 27/11/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Mountview as Good for Responsive care on 27/11/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Mountview as Requires Improvement for Caring on 27/11/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Mountview, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 8 residents and care tailored to caring for adults under 65 yrs, daily routines at Mountview will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Mountview?
Mountview in Bexleyheath is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 27/11/2025. The home has 8 beds.
How many beds does Mountview have?
Mountview has 8 beds and operates as a residential care home in Bexleyheath.
Location
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Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data