Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road, Exeter
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road
Mr Warwick Phillips and Mrs Deborah Phillips – 14-15 St James Road is a residential care home which provides accommodation and personal care for up to 17 people living with mental health issues. At the time of our inspection there were 15 people living at the service.
What residents and families say
One person commented: “The staff keep me safe.
“The staff keep me safe. I would speak to them if I was worried.”
Source: CQC inspection report
Specialisms
About Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road is a residential care home located in Exeter, Devon, where the team works to create a caring community that feels like a true home. The home is operated by Mr Warwick Phillips and Mrs Deborah Phillips and can accommodate up to 17 residents. Following their most recent inspection on 01/11/2019, the Care Quality Commission rated Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, mental health conditions, caring for people whose rights are restricted under the mental health act, substance misuse problems and eating disorders. The service supports mental health, people detained under the mental health act, people who misuse drugs and alcohol, people with an eating disorder, younger adults. The EX4 postcode area has 12 registered care homes with a combined 401 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road is one of the care homes in Devon — a local authority with 311 CQC-registered homes, 261 of which are rated Good or Outstanding.
Researching care homes in Exeter?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road
- View Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road on Google Maps
- NHS care home finder near EX4 6PY
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road on 01/11/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road as Good for Responsive care on 01/11/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road as Good for Caring on 01/11/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 17 residents and care tailored to caring for adults under 65 yrs, daily routines at Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road?
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road in Exeter is rated Good by the Care Quality Commission. The most recent inspection was on 01/11/2019. The home has 17 beds.
How many beds does Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road have?
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road has 17 beds and operates as a residential care home in Exeter.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/mr-warwick-phillips-and-mrs-deborah-phillips-14-15-st-james-road-exeter/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">Mr Warwick Phillips and Mrs Deborah Ph...</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in EX4
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data