New Stead House, Redcar
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |
About New Stead House
New Stead House provides residential care and support for people with learning, neurological and physical disabilities. The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.
What residents and families say
“The staff are absolutely superb. I would trust them all implicitly.”
Source: CQC inspection report
Specialisms
About New Stead House
Based in Redcar, within Redcar and Cleveland, New Stead House is a residential care home that aims to provide a warm and reassuring environment for every resident. The home is operated by Parkcare Homes (No.2) Limited and can accommodate up to 17 residents. Following their most recent inspection on 11/10/2019, the Care Quality Commission rated New Stead House as Good. Across the five inspection categories, the home scored Outstanding for Responsive; Good for Safe, Effective, Caring, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and mental health conditions. The service supports learning disabilities or autistic spectrum disorder, mental health, younger adults. The TS10 postcode area has 17 registered care homes with a combined 562 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
New Stead House is one of the care homes in Redcar and Cleveland — a local authority with 44 CQC-registered homes, 36 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for New Stead House
- View New Stead House on Google Maps
- NHS care home finder near TS10 1QR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to New Stead House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected New Stead House on 11/10/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated New Stead House as Outstanding for Responsive care on 11/10/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated New Stead House as Good for Caring on 11/10/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting New Stead House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 17 residents and care tailored to caring for adults under 65 yrs, daily routines at New Stead House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for New Stead House?
New Stead House in Redcar is rated Good by the Care Quality Commission. The most recent inspection was on 11/10/2019. The home has 17 beds.
How many beds does New Stead House have?
New Stead House has 17 beds and operates as a residential care home in Redcar.
Location
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Other Care Homes in TS10
More from Parkcare Homes (No.2) Limited
- Julians House Stevenage · Good
- Tree Top View Leyland · Outstanding
- Priory Radstock Radstock · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data